Respond to your customers immediately

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We all know that a lack of customer service can deter consumers from making a purchase . And a delay in receiving a response from a company can be as annoying for consumers as receiving no response at all. Research from Velocify indicates that responding in one minute can improve lead conversions by 391% . If you respond just a minute later , increasing the response time to two minutes, that number drops to 120% , and if you wait an hour, it plummets to 36%. Thanks to the use of ChatGuru virtual assistants , businesses can offer customer service in real time and simultaneously for all calls . In a matter of seconds, ChatGuru bots can help you better understand your customers' needs, search your database, and provide the most useful response. 5. Capture but leads Your company will have an easier time reaching potential customers by incorporating them into your marketing strategies with the help of ChatGuru .

Our platform is capable of capturing leads , collecting important information about them, such as CNPJ or CPF, customer name, date of the most recent transaction, email address and any other information relevant to your company. The bot can even pick up “opt in” , which is when customers express their agreement for companies to contact them. Having access to all this information will make future contact easier and allow you to personalize your messages . 6. Create personalized Industry Email List campaigns Another important point is that ChatGuru makes it possible to create campaigns based on information collected from smart filters and chatbots. In a single command, many automatic actions can be performed, such as sending messages, applying tags, advancing the sales funnel and much more. There are several possibilities with the marketing automation tool. 7. Leverage Smart Funnel ChatGuru gives your organization the possibility to develop personalized phases for your service flow.



Because it is automated and intelligent , the funnel allows you to efficiently track all the activities that the customer carries out within your company, from the first contact to checkout. It is possible to analyze your company's success and create more powerful and assertive plans by monitoring your customers' behavior . Importantly, chatbots can even be used to automatically feed information into the smart funnel . ChatGuru Through the use of automation and chatbots for WhatsApp , ChatGuru helps businesses better serve their customers, establishing deeper relationships and increasing revenue. By using our platform , you will be able to connect with your target audience and make your company more innovative , effective and personalized , always respecting the standards of the LGPD (General Data Protection Law). Furthermore, the technology offered by ChatGuru can be integrated with a customer relationship management ( CRM ) platform , which will make your company's operation even more efficient.